Privacy Policy

Introduction and Scope

This Privacy Policy explains how Cunthaus collects, stores, uses, and shares personal information when you access our online casino platform. It applies to all users located in Australia and elsewhere who visit our website, register an account, or use our services. This policy is effective as of 2026 and was last updated in 2026.

Information We Collect

When you create an account with Cunthaus, we collect personal details such as your name, date of birth, email address, residential address, and payment information necessary to verify your identity and process transactions. We also automatically collect technical data including your IP address, device type, browser information, and gameplay activity. This information helps us operate the platform securely and comply with responsible gambling obligations.

Cookies and Tracking Technologies

Cunthaus uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep you logged in securely. We also use analytics tools to understand how users interact with our site, which pages are visited most, and how we can improve performance. You can manage or disable cookies through your browser settings, though this may affect certain site functionality.

How We Use Your Information

We use collected data to provide and maintain our services, process deposits and withdrawals, verify your identity, prevent fraud, and communicate important account updates. Your information may also be used to personalize promotions and improve our games and platform features. We do not use your data for purposes unrelated to operating and securing the Cunthaus platform without your consent.

Third-Party Service Providers

Cunthaus works with trusted third-party processors, including payment providers, identity verification services, and analytics companies, to operate our platform effectively. These providers only receive the information necessary to perform their specific functions and are contractually obligated to protect your data. We do not sell your personal information to third parties for marketing purposes.

Data Storage and Security

We implement industry-standard security measures, including encryption and access controls, to protect your personal and financial information from unauthorized access. Data is stored on secure servers, and access is limited to authorized personnel who require it to perform their duties. Despite these measures, no online system can guarantee absolute security, and users should take precautions to protect their own account credentials.

Data Retention

Cunthaus retains personal and account data for as long as necessary to fulfill legal, regulatory, and operational obligations, including anti-money laundering and responsible gambling requirements. Once retention periods expire, data is securely deleted or anonymized. Certain transaction records may be retained longer where required by applicable financial regulations.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by Cunthaus, subject to applicable legal and regulatory requirements. You may also request a copy of the data we hold about you or ask us to restrict certain processing activities. To exercise these rights, you can contact our support team through your account dashboard or designated privacy contact channel.

International Data Transfers

As Cunthaus may use service providers located outside Australia, your personal information could be transferred to and processed in other jurisdictions. We take reasonable steps to ensure that any such transfers maintain an appropriate level of data protection consistent with this policy. Where required, we rely on contractual safeguards to protect data transferred internationally.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any material changes will be communicated through the website or via email notification where appropriate. Continued use of Cunthaus after such updates constitutes acceptance of the revised policy.